Legal
Privacy Policy
Last updated · July 2026
Information We Collect
We collect the information you provide when you create an account, place an order, subscribe to our journal, or contact client services — name, email, delivery address, phone, and payment details. We also collect limited analytics data (device, browser, referring page) to understand how the House is discovered.
How We Use Your Information
To process orders, arrange shipping, personalise your experience, respond to your requests, and — with consent — send you communications about new arrivals, private events, and House news.
Payments
Card details are processed by our PCI-compliant payment partners and never stored on our servers.
Sharing
We share only what is strictly necessary with logistics, payment, and analytics providers who serve us under contract. We never sell your personal information.
Cookies
We use essential cookies to run the site and, with consent, analytics and marketing cookies. See our Cookie Policy for the full list.
Your Rights
You may access, correct, export, or request deletion of your personal information at any time. Write to privacy@thetrendhouse.org.
Retention
We retain order and account records for as long as your account is active and thereafter as required by tax, accounting, and consumer-protection law.
Security
All communication is encrypted in transit. Access to personal data is restricted to authorised personnel of the House.
Contact
Questions about this policy? Write to privacy@thetrendhouse.org.